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Simply the best outsourced IT support and systems for business customers in Cambridge and beyond.

Photo: Rupert Davey, CTM General Manager.Photo: Rupert Davey,
CTM General Manager.
We put the satisfaction of our customers at the very top of our list. Everything we do is dedicated to the aim of ensuring that you receive simply the best service we can deliver. We’ll check in with you on a regular basis to ask what you think of our service and the scores and comments we receive are published on our website.

We design, install and support IT networks for small and medium sized businesses.

Specialising in Microsoft technologies we provide a complete, outsourced IT service including onsite and remote technical support, 24/7 system monitoring and supply of the latest hardware and software.

Why ctm?

Real people, real service, real time

  • Your friend in IT
  • Calls answered by real people
  • First name basis
  • Regular technician assignments
  • Recognised Investor in People

We believe in building strong, personal relationships with our customers, and our team like nothing more than working directly with you face-to-face or discussing ideas with you over the phone.

You’ll have a small number of regular technicians working for you that you’ll know by name. Your calls will all be answered within three rings by our trained Helpdesk team, not under-skilled script readers in a far distant call-centre, and the majority of calls will be resolved on the line there and then.

We’re committed to developing our staff and helping them to expand and share their knowledge, a commitment recognised in our Investors in People Silver accreditation.

Satisfaction guaranteed

  • Your problems are our problems
  • Short-term, flexible contracts
  • Regular satisfaction checks
  • Excellent testimonials from our customers
  • Money-back guarantee*

We put the satisfaction of our customers at the very top of our list. Everything we do is dedicated to the aim of ensuring that you receive simply the best service we can deliver. We’ll check in with you on a regular basis to ask what you think of our service and the scores and comments we receive are published on our website.

All our short-term, flexible contracts have a notice period of just three months, so if you need to change your commitment levels or if you change your mind, you aren’t locked into a long term.

But don’t take our word for it, let us prove it to you. Try us for three months and if you don’t agree, you can walk away. No long-term contracts, no tie-ins, no charge.

Photo: Matt Cannon, CTM Managing Director.Photo: Matt Cannon, CTM Managing Director.We believe in building strong, personal relationships with our customers, and our team like nothing more than working directly with you face-to-face or discussing ideas with you over the phone.

Just great IT or it's free.*

A wealth of expertise

  • Established over 12 years
  • Microsoft & Dell Partners
  • Microsoft staff training and external certifications
  • ISO 9001:2008 quality assurance
  • Breadth of exposure, diverse client base

Established in 1999, we have gained a huge amount of experience in a wide range of technologies and products over the years.  Our in house specialists ensure that we’ve always got the knowledge we need at our fingertips, while our continual development program ensures that our knowledge stays current, accurate and deep.

We are externally audited every year to the internationally recognised ISO 9001:2008 quality standard. We have access to all of the latest products direct from Microsoft, as well as a significant number of Microsoft Certified Professionals and Technology Specialists in house.

* Subject to contract, terms and conditions apply.

ctm IT Support

Cambridge 0845 838 6006

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www.ctm-it.com